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Services and Support

Spire Global's stellar customer support team is available to all Sony videoconferencing product owners who have purchased the Spire Global Service Package. If you're having any trouble or would like to learn how to use a specific feature of your videoconferencing system, please contact the Spire Global Helpdesk at 888-815-5595 and have your serial number available when you call. If you have not purchased a Spire Global Service package and would like to, please send an email to service@spireglobal.com. To learn more about Spire Global Service Packages and Training Services, please click the link below.

SERVICE PACKAGES & TRAINING SERVICES

PRODUCT DOCUMENTS

Click here to download documents specific to your Sony videoconferencing product.

SOFTWARE UPGRADES

Click here to get the latest software upgrades available for download.

Do you have a question about Spire Global?

Are you interested in setting up a free personal consultation with one of our account managers to discuss a Sony videoconferencing solution for your business?

Simply fill out this form and we'll get back to you within the next business day.

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