Spire Global's on-site field services provide customers with a local presence almost anywhere in the US. This hands-on support includes everything from lamp changes and repositioning of equipment to replacing cables, upgrading software, and diagnosing network connectivity issues.
Additionally, comprehensive service level agreements allow you to move away from a break/fix — time-and-materials model to a more cost-effective and consistent maintenance model, which increases system uptime while helping to ensure longer system life. Our network of AV trained and certified cabling, networking, and electrical AV and VTC technicians, field engineers, and programmers are among the best in the industry.
